Terms of service

Terms of Service – Aloe Pharma™

OVERVIEW

Welcome to Aloe Pharma™. The terms “we”, “us”, and “our” refer to Aloe Pharma. We operate this website and store, including all content, features, tools, and services offered, to provide you with a seamless shopping experience (the “Services”). Our platform is powered by Shopify, enabling secure and efficient transactions.

These Terms of Service (the “Terms”), along with our Privacy Policy and any referenced policies, outline your rights and obligations when using our Services. By visiting or interacting with Aloe Pharma, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or making purchases through our store.

ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction and that any dependents using the Services under your account do so with your consent. When registering or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for safeguarding your account login and all activity under your account. Account sharing, transferring, or selling is not permitted.

OUR PRODUCTS

Aloe Pharma™ is committed to offering quality skincare products. While we aim to provide accurate representations, variations in color, packaging, or appearance may occur due to device settings or updates. We reserve the right to modify, update, or discontinue any product without notice and may limit availability on a case-by-case basis.

ORDERS

All orders placed through our website are considered offers to purchase and are subject to acceptance by Aloe Pharma. We reserve the right to decline or cancel orders at our discretion. Your order is not confirmed until payment is processed and acceptance is communicated via email. All purchases are for personal use only and are governed by our Refund Policy [insert link].

PRICES AND BILLING

Prices listed are current at the time of order but may be subject to change without notice. Promotional pricing may vary between channels. Posted prices exclude taxes, shipping, customs, and additional fees unless otherwise stated.

You agree to provide valid and up-to-date payment and billing details. By completing a transaction, you confirm that the payment method belongs to you and that charges incurred will be honored. We reserve the right to refuse or cancel transactions with incorrect or fraudulent information.

SHIPPING AND DELIVERY

Delivery timelines are estimates and may be affected by external factors such as logistics delays, customs, or public holidays. Aloe Pharma™ is not liable for delivery delays once the order has been dispatched to the shipping provider. Risk and responsibility transfer to the customer upon dispatch.

INTELLECTUAL PROPERTY

All content and materials on Aloe Pharma’s website—including product visuals, branding, text, videos, and design—are the intellectual property of Aloe Pharma or its licensors. You may not use, reproduce, or distribute any content without our explicit written permission. Unauthorized use is a violation of copyright and trademark laws.

OPTIONAL TOOLS

We may offer third-party tools for your convenience, which are provided “as is” without warranties or endorsements. You use these tools at your own discretion, and we are not responsible for their terms, functionality, or outcomes.

THIRD-PARTY LINKS

Our Services may include links to third-party websites or content. Aloe Pharma™ is not responsible for examining or evaluating third-party content or services. Your engagement with external websites is at your own risk, and you should review their terms and policies independently.

RELATIONSHIP WITH SHOPIFY

Our platform is hosted and powered by Shopify. All purchases and transactions, however, are solely between you and Aloe Pharma. Shopify is not responsible for any claims, liabilities, or issues arising from your purchases on our store.

PRIVACY POLICY

Your personal information is collected, used, and shared in accordance with our Privacy Policy [insert link]. Shopify may also collect and process your information as outlined in their Privacy Policy. By using our Services, you consent to both policies and data handling procedures.

FEEDBACK

By submitting reviews, suggestions, or other feedback, you grant Aloe Pharma™ a perpetual license to use, display, or adapt that content for commercial or marketing purposes. You confirm that your feedback is accurate, lawful, and does not violate any third-party rights. We reserve the right to monitor, edit, or remove any content at our sole discretion.

ERRORS AND OMISSIONS

While we strive for accuracy, there may be typographical errors or omissions in product details, pricing, or availability. Aloe Pharma™ reserves the right to correct such errors at any time and may cancel orders if incorrect information was displayed at the time of purchase.

PROHIBITED USES

You may only use our Services for lawful purposes. You are prohibited from using our website or content for illegal, abusive, or fraudulent activities, including distributing malware, spam, false information, or infringing on intellectual property. We reserve the right to suspend access for users who violate these conditions.

TERMINATION

We may terminate or suspend your access to the Services at any time without notice, especially in cases of policy violation. Any obligations or liabilities incurred prior to termination remain enforceable.

DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or secure service. Aloe Pharma™ disclaims all implied warranties, including fitness for a particular purpose, unless otherwise required by law.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Aloe Pharma™ shall not be liable for any direct or indirect damages, including lost profits, data, or other intangible losses arising from your use of the Services or products.

INDEMNIFICATION

You agree to defend and indemnify Aloe Pharma™, its partners, and Shopify from any third-party claims arising from your breach of these Terms or your use of our Services. This includes legal fees and damages resulting from unauthorized use or violations.

SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining terms will remain valid and enforceable to the fullest extent permitted by law.

WAIVER & ENTIRE AGREEMENT

Any failure by us to enforce a provision is not a waiver of our right to do so later. These Terms represent the full agreement between you and Aloe Pharma™, superseding any prior communications or agreements.

ASSIGNMENT

You may not assign or transfer your rights under these Terms without our written consent. Aloe Pharma™ may assign or delegate its rights and responsibilities without restriction.

GOVERNING LAW

These Terms of Service are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts located in the region of Aloe Pharma’s headquarters.

HEADINGS

Section headings are included for ease of reading and do not affect interpretation of the Terms.

CHANGES TO TERMS

We reserve the right to update these Terms at any time. You should review them periodically. Continued use of our Services after changes implies your acceptance of the updated Terms.

CONTACT INFORMATION

For questions about these Terms, please contact us:

Business Name: Aloe Pharma™
Email: aloepharma.pak@gmail.com
Phone: +92 310 7722333
Business Address:  Office No, P-98/16, Al-Fiaz Colony, Satiana Road, Faisalabad